(today i tried with both versions of the client and none worked)Īnd i forgot to say i had a "Access denied" with DNTU 6.6 !! for the remote command view and a Error for the event logs. and it worked! i didn't upgrade the remote version. In fact, i connected yesterday for the 1st time to this machine with the DWRCS CLIENT version 3.60. That's the only explanation I can offer at this time. You may also want to check the logs on this machine to see if someone else connected after you did and downgraded the Client Agent to this older version. Therefore, please remove the MRC Client Agent from this machine and install the current version.
and you will not be able to connect to version 3.x of the Client Agent using any 6.x version of the software. So it's not a problem of too much old version.Īccording to the log you posted, this remote machine is running version 3.63 of the MRC Client Agent Service. i managed to access this remote machine yesterday and then i DIDN'T touch anything (neither settings nor anything else) and now it doesn't work. There should also be multiple DWMRCS entries, so send the entire text from each entry.īut. If you still receive the Access Denied error using the current version, then either paste those logs back here again, or send them to our support staff at for review.
Therefore, I would suggest you first remove this older version of the Service and install your current version of the Service on the remote machine. The remote machine appears to be running a much older version of the software that we no longer support (i.e. I thought it was due to the Absolute timeout setting put to 0 but i don't know. Is really part of the log concerning DWRCS because the event log was corrupted so. I don't know if the last part (SystemError:10061 Please check the event log on the remote machine for possible cause If you wish to engage in this discussion, just comment here. Note: This is a topic brought over from DameWare Forums which has been closed.
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